5 Best Live Chat eCommerce WordPress Plugins 2016


Most of the users on eCommerce websites drop their shopping carts without even preceding the checkout page. The reason is specific, people prefer to get the queries resolved, and that very quickly.

This is the point where an eCommerce Business needs a live chat facility. A live chat service enables your visitors to get their inquiries answered anytime. Furthermore, it initiates your visitor to become a customer on a positive response. Not only for an eCommerce but even for Business Portfolios and services providers, it is of substantial importance for conversion. WordPress users are always served with the benefits of several plugins that enables Custom WordPress Development. However choosing the best is always a hassle. As there are easy to install and setup numerous live chat plugins and services, the write-up, covers five 5 Best Live Chat eCommerce WordPress Plugins for 2016.


Olark is the most popular plugin among the plenty available for providing live chat to a digital store. The plugin is easy to handle and very simple to install. The plugin comes with various plans as per the shapes and sizes of businesses. Bronze the starter plan starts with $17 at a monthly spend. You can try the free versions of all their plans before opting any, and on paying all at a once for yearly, you get a 10% discount.

Olark provides integration with important services like Zendesk, Salesforce, Highrise, and more. Also, you can integrate it with Google Analytics to get sharp insight on how your users interact on live chat on the website.


Another leading WordPress live chat service provider is Zopim. Integrating Live Chat plugin for WordPress is pretty comfortable with Zopim. With the free plan, the plugin offers only one active chat at a time with limited features. To use it at its best, you need to purchase and also you can hire a WordPress developer, the basic plan begins at $14 per month per agent.

Moreover, with Live Chat plugin, Zopim also facilitates one with services like chat logs, user analytics, email transcripts, and simple modification of the chat widget to coordinate with the theme of website.

Comm100 Live Chat

For small businesses a solution which is manageable and quicker for live chat service is Comm100 Live Chat. The pricing plans start at $21 per month per agent.

They provide a WordPress plugin as Comm100 Live Chat which enables you to integrate live chat service on the WordPress site effortlessly.


Somewhat a more costly live chat solution, LiveChat encompass all the features you seek in a live chat plugin. The charges for WordPress Live Chat Plugin commence at $39 per month per agent. The plugin delivers all the general features like team management tools, custom triggers, chat ratings, basic analytics, etc.

The added cherry to the cake is ready to use ticketing system which turns conversations into tickets. With the ticketing system, team members can allocate tickets to each other, letting you can reach customers even after they have moved from your website.


For medium and large businesses, SnapEngage offers live chat service. They deliver a comprehensive set of tools to some of the most reputed brands. The plugin is amazingly integrable for proactive conversations, multiple CRMs, call back request, and customized chat widgets to coordinate the WordPress site.


That concludes the roundup of five best live chat eCommerce WordPress Plugins 2016. Customer support is crucial for prospects, and before you consider any option, we would recommend you to thoroughly go through the above-listed plugins before making any judgment.


Fully-Responsive Website: See, How it Affects Your Business


Being a business owner, you must want to keep your site on top, boost your reach, expand your conversion rates and keep your visitors happy. In this highly competitive digital world, it’s not easy to get high revenue without targeting mobile users. A fully-responsive website is the best way to approach a large number of audiences while keeping the feel, quality, and SEO of your business website.

Super Flexible

Responsive websites are smooth means the content flows freely across the screen of your desktop. The images and grids tend to flow just like a liquid that allows the content to fill the designated space and keeps its appearance. The responsive website endows the same result with mobile screen.

Easy to Manage

Handling one website and one SEO campaign is easier than managing two different campaigns for two websites. It is the main advantage of owning a responsive website over a separate mobile website. If you are going with WordPress web development or other platform, you can easily manage your responsive website.

Excellent User Experience

We all know that content is the king that grabs the attention of the users. The responsive web design provides users with the amazing user experience whether they are using a desktop, a smartphone, a tablet or other kind of mobile devices. However, no resizing or scrolling is required for any user to access your site from their preferred device.

It is recommended by Google

If you are having separate sites for desktop and mobile, then Google has to crawl and index two different versions of the same website which is pointless. Nowadays, Google is taking user-experience as a ranking factor which is an essential part of SEO. The responsive websites have one URL for the site that makes it easy for Google to crawl and index the content.

No more duplicate content penalties

So, you have two different versions of your website. But, do you know that Google penalizes you for having plagiarized (duplicate) content? This penalty can affect your ranking and make you look spammy. And, it’s not even easy to write different content for two website versions. The responsive website works as rescue and reduces the need for having duplicate content.

However, it’s not easy to switch from a traditional website to a responsive website as it demands the quality development with coding. You can come up with a highly functional mobile friendly website with a guidance of reliable web development company.

7 key Benefits of Using WordPress for Your Website

wordpress- development-company

WordPress is the one of the most popular CMS in the world. Nowadays, many people have heard about it, but internationally it is simply known as a “blog” website. However the truth is WordPress can be used for much more than just blogging; it is highly customizable and enables a developer to build custom websites with thousands of themes and plugins available for free. It allows the owners to have their desired website look and feel.

Over last few years, WordPress has gained a brand-new position and became the popular choice of content management system for non-blogging websites as well. Creating a website using CMS like WordPress is often more easy, efficient and cost effective.

This blog unveils the key benefits of using WordPress for your website:

Easy operation– It doesn’t require HTML or PHP coding knowledge unlike Joomla, Drupal, and any other CMS. Adding plugins, pages, products, blog posts or customizing content is easy in WordPress. It is a good choice for website beginners, as you just have to choose a template or plugin and click to install it.

Cost Effective– WordPress offers a wide variety of themes that are used to build a website; most of the themes are absolutely free. You can easily manage your own website in WordPress; also, changes can be done by yourself in it whenever you want to save your money.

SEO Friendly– Another key benefit of using WordPress is that it has build in features and great SEO tools. Coding in WordPress is very simple and clean, making it trouble-free for search engines to rank website content. Also, there are an enormous amount of SEO plugins available that increase your chances of higher search engine ranking.

Plugins and Themes collection– WordPress has a wide range of open source plugins and themes that can assist you to make your WordPress website look as you want. Installing these plugins and themes are easy as one click from the admin panel. You can find both paid and free templates in WordPress, paid ones are more advanced and impressive.

User-Friendly– WordPress is a popular and easy CMS that doesn’t require an expert with computer knowledge to use it. With using some few tutorials, you can create your own website. Not just creating, but it is extremely easy in using as well. It is much simpler to use than any other CMS, so you don’t have to invest money and time in training your employees.

WordPress E-commerce is also available– If you want an e-commerce website created by using WordPress, Woocommerce is your solution. It allows you to update and add your products, sales, prices, discount coupons etc on your e-commerce store. Woocommerce offers great features that can help to create your online store at affordable prices.

Easy Mobile Responsive Setup– Nowadays, there is a trend to create your website that can easily viewed on mobile devices. WordPress offers various mobile responsive themes that change your site appearance to mobile responsive.

WordPress is the best content management system that fits with most of the website needs. One can develop desired plugins and themes from the scratch as per the requirement of using WordPress. It has become the first choice of majority of bloggers.

Looking for experienced and creative WordPress Development Company? Baymediasoft can help, We are well-known website development company offering the most innovative WordPress, Joomla, OpenCart, Magento, and PHP web development services at the most affordable prices.