5 Best Live Chat eCommerce WordPress Plugins 2016


Most of the users on eCommerce websites drop their shopping carts without even preceding the checkout page. The reason is specific, people prefer to get the queries resolved, and that very quickly.

This is the point where an eCommerce Business needs a live chat facility. A live chat service enables your visitors to get their inquiries answered anytime. Furthermore, it initiates your visitor to become a customer on a positive response. Not only for an eCommerce but even for Business Portfolios and services providers, it is of substantial importance for conversion. WordPress users are always served with the benefits of several plugins that enables Custom WordPress Development. However choosing the best is always a hassle. As there are easy to install and setup numerous live chat plugins and services, the write-up, covers five 5 Best Live Chat eCommerce WordPress Plugins for 2016.


Olark is the most popular plugin among the plenty available for providing live chat to a digital store. The plugin is easy to handle and very simple to install. The plugin comes with various plans as per the shapes and sizes of businesses. Bronze the starter plan starts with $17 at a monthly spend. You can try the free versions of all their plans before opting any, and on paying all at a once for yearly, you get a 10% discount.

Olark provides integration with important services like Zendesk, Salesforce, Highrise, and more. Also, you can integrate it with Google Analytics to get sharp insight on how your users interact on live chat on the website.


Another leading WordPress live chat service provider is Zopim. Integrating Live Chat plugin for WordPress is pretty comfortable with Zopim. With the free plan, the plugin offers only one active chat at a time with limited features. To use it at its best, you need to purchase and also you can hire a WordPress developer, the basic plan begins at $14 per month per agent.

Moreover, with Live Chat plugin, Zopim also facilitates one with services like chat logs, user analytics, email transcripts, and simple modification of the chat widget to coordinate with the theme of website.

Comm100 Live Chat

For small businesses a solution which is manageable and quicker for live chat service is Comm100 Live Chat. The pricing plans start at $21 per month per agent.

They provide a WordPress plugin as Comm100 Live Chat which enables you to integrate live chat service on the WordPress site effortlessly.


Somewhat a more costly live chat solution, LiveChat encompass all the features you seek in a live chat plugin. The charges for WordPress Live Chat Plugin commence at $39 per month per agent. The plugin delivers all the general features like team management tools, custom triggers, chat ratings, basic analytics, etc.

The added cherry to the cake is ready to use ticketing system which turns conversations into tickets. With the ticketing system, team members can allocate tickets to each other, letting you can reach customers even after they have moved from your website.


For medium and large businesses, SnapEngage offers live chat service. They deliver a comprehensive set of tools to some of the most reputed brands. The plugin is amazingly integrable for proactive conversations, multiple CRMs, call back request, and customized chat widgets to coordinate the WordPress site.


That concludes the roundup of five best live chat eCommerce WordPress Plugins 2016. Customer support is crucial for prospects, and before you consider any option, we would recommend you to thoroughly go through the above-listed plugins before making any judgment.


Fully-Responsive Website: See, How it Affects Your Business


Being a business owner, you must want to keep your site on top, boost your reach, expand your conversion rates and keep your visitors happy. In this highly competitive digital world, it’s not easy to get high revenue without targeting mobile users. A fully-responsive website is the best way to approach a large number of audiences while keeping the feel, quality, and SEO of your business website.

Super Flexible

Responsive websites are smooth means the content flows freely across the screen of your desktop. The images and grids tend to flow just like a liquid that allows the content to fill the designated space and keeps its appearance. The responsive website endows the same result with mobile screen.

Easy to Manage

Handling one website and one SEO campaign is easier than managing two different campaigns for two websites. It is the main advantage of owning a responsive website over a separate mobile website. If you are going with WordPress web development or other platform, you can easily manage your responsive website.

Excellent User Experience

We all know that content is the king that grabs the attention of the users. The responsive web design provides users with the amazing user experience whether they are using a desktop, a smartphone, a tablet or other kind of mobile devices. However, no resizing or scrolling is required for any user to access your site from their preferred device.

It is recommended by Google

If you are having separate sites for desktop and mobile, then Google has to crawl and index two different versions of the same website which is pointless. Nowadays, Google is taking user-experience as a ranking factor which is an essential part of SEO. The responsive websites have one URL for the site that makes it easy for Google to crawl and index the content.

No more duplicate content penalties

So, you have two different versions of your website. But, do you know that Google penalizes you for having plagiarized (duplicate) content? This penalty can affect your ranking and make you look spammy. And, it’s not even easy to write different content for two website versions. The responsive website works as rescue and reduces the need for having duplicate content.

However, it’s not easy to switch from a traditional website to a responsive website as it demands the quality development with coding. You can come up with a highly functional mobile friendly website with a guidance of reliable web development company.

The Top 5 Qualities of A WordPress Development Company

qualities of wordpress developer

Today every business owner is in need of a website that can draw in a good number of potential buyers to it and lead to improved ROI. But in order to have a high quality website, you need to invest time and efforts to search for a right WordPress development company like Baymediasoft.

So, the question is that how will ensure that the company you have opt to outsource your WordPress web development needs is best fit or not? Well, here are the top 5 traits of a reliable and experienced WordPress development companies in India.

Expertise in The WordPress Development


I would not recommend you to hire a greenhorn WordPress development company. Instead it is wise to hire those who have long experience and expertise in WordPress web development services. check out their portfolio, if not online then you may also request them to email their previous work for review. You will find numerous WordPress developers India claiming big, but it is their actual work portfolio that speaks of their real expertise into the field and help you make the right choice.

Positive Client Testimonials

client testimonial are important

Does the WordPress solution provider company India you shortlisted has enough number of satisfied clients? Check if the company’s website has reviews or testimonials of its previous clients. You may also visit some online forums to measure the reliability quotient of the company.

Timeliness and Great Professionalism

Like any other business out there, you have limited time to finish off with the design and development of your WordPress website. Thus, it is vital to choose a company that can very well understand the importance of timeliness. It goes without saying that a professional WordPress web development company in India will assure you to finish off the work within the stipulated time-frame.

Effective Communication

communication is the key

Many of you overlook on the significance of effective communication in successful web development. It is very crucial that the WordPress web development company you select has multiple communication channels available and dedicated staff to communication with the clients. It is also essential to discuss your project requirements and goals directly with the developers to ensure the outcomes are exactly in line with your needs. Your job doesn’t end once you sign the agreement, instead it begins there! It is recommended that you communicate regularly with the development team to keep trace on the ongoing development.

Cost Effective

cost effective wordpress development

Lastly, the cost matters a lot, isn’t it? Particularly when you are a small size company. With some good homework over the web, you can certainly find a company offering high quality deliverables within your budget. Most reputable and reliable WordPress development companies in India have flexible price model in place to best suit every need of their customers from all across the globe. On top of all, make sure there is no hidden price.

Looking for experienced and creative WordPress Development Company? Baymediasoft can help.We can help you get a truly functioning, feature-rich yet easy-to-manage WordPress website at the best price.

Give us a call today!